Don’t tell me that!

While giving feedback, learn to convey ‘observations’ without guessing the reasons.

……….

Learn to say “I have observed that…” without adding “And you do it because…”! Yes, people receive feedback as long as they feel they have an equal standing in the discussion. The moment they sense that the other person is not giving them enough space on the mat, they disown the matter.

Then they become defensive, offensive, disinterested or cynical. They start telling themselves that this is no more a discussion but just an opportunity for the other person to offload speculations, hypotheses, selective evidences and preconceived notions to fit the inferences that serve him well.

……….

So have an agreement on observations, let them tell the reasons, and then discuss further.

About Sandeep Atre

Dr. Sandeep Atre: • Counseling Psychologist and an internationally recognized ‘Emotional & Social Intelligence’ Expert, with experience of more than two decades in helping people ‘sort out’ and ‘excel in’ intrapersonal and interpersonal matters. He holds a PhD in Management and a Master’s degree in Psychology (www.dratrecounsels.com). • Founder of Socialigence – a venture specializing in development of ‘Social & Emotional Intelligence’ and its offshoot interpersonal skills through workshops and an award-winning online course rooted in neuroscience and psychology (www.socialigence.net). • Author of two books related to his domain, namely - “Understanding Emotions Logically” and “Observing Nonverbal Behavior”; and third book on various aspects of life, named “Two Paras of Everyday Wisdom”. Moreover, the collection of his Nazms and Ghazals is published as a book titled “Baat Jazbaat Ki”. • Corporate Trainer, with experience of close to two decades. Has conducted 150+ workshops/sessions for 50+ organizations & institutions like CSC, Cummins, Piramal, Ranbaxy, Lupin, Bridgestone, Michelin, Eicher, Maruti, Force, Idea, Airtel, NBHC, SBI, HDFC, L&T, Zydus, Thapar University, Banasthali, Narsee Monjee, Symbiosis, IIFM Bhopal, Azim Premji University, Nirma, Welingkar & IBS Hyderabad. • Co-Founder and Director of CH EdgeMakers – a leading ‘Coaching and Training’ organization of central India for more than 24 years. He has trained close to 100 thousand students for ‘Soft Skills’ & ‘Entrance & Recruitment Preparation’ (www.ch-india.com). • ‘Management Speaker and Orator’. Has featured at platforms like TEDx, IIM, IIT, NIT, CII, YI, CII-IWN, TCS, IMA, ICAI, ECA, ISHRAE, NEN, Sahodaya, Aditya Birla Education Academy, Round Table, LinkedIn Local, Rotary International, MP State’s Teachers’ Training, Academic Staff College DAVV, Police University Rajasthan, Police Training Academy Indore & more than 100 institutions. • Member of noted associations and boards. Has been an ‘Executive Committee’ member of Indore Management Association. Associate Editor of IMA publications. Governing Council Member of Banasthali University’s SBBJ Centre for Research in MSME & Promotion of Entrepreneurship in Women. Executive Member of IMS, DAVV Alumni Association. Member of Rotary International’s ‘Group Study Exchange’ team to Minnesota, USA. ESI Coach with FWSA Australia. Note: For glimpses of work, watch YouTube Channel ‘Dr. Sandeep Atre at Socialigence’.
This entry was posted in A Person's Musings, A Trainer's Diary, An Entrepreneur's Journey. Bookmark the permalink.